How do I change my password?

You can change your password at any time from your Account Settings.

You can change your password** **by following these steps:

1. Click on ACCOUNT SETTINGS and then select 'Reset Password'. 

2. Log in and click on the drop-down menu at the top right-hand corner of the student dashboard. Click on 'My Account':

3. A pop-up to inform your new password will appear:

4. After confirming, you will be logged out.
5. Log in again with your new password.

If you cannot log in

1. Go to www.e2language.com and click LOGIN, then select LOGIN WITH GOOGLE. Use Google Chrome.
2. If your account is associated with Google, use the Google email address linked to your E2 account. Entering a different email address can cause a login error.
3. If you cannot retrieve the verification code, check the inbox for the email address associated with your account. If that email address is incorrect, contact E2 support to request an email change.
4. If you have reset your password but still cannot access the account, provide E2 support with the exact error message and a screenshot. Support may reset your login credentials. After you regain access, change the temporary password from your account settings.
5. If you receive a connection error, clear your browser's cookies and cache, close and reopen Google Chrome, and try logging in again. If the issue persists, send E2 support a screenshot so they can investigate.
6. If the login page shows authv2.e2language.com refused to connect or ERR_CONNECTION_REFUSED on multiple devices and networks, the issue may be caused by internet restrictions in your location. If a VPN is unavailable, you can request a refund.

Updated on: 31/08/2026