Can I pause my account?

Yes, that's possible!

If you need a break from your test preparation, you can pause your account for up to 6 months. You can do this a maximum of 2 times. If you return earlier than planned, log in and resume your account; your access will restart before the selected pause period ends. A 3-week pause is not available, so select the closest available duration and resume earlier if needed.

A pause starts only when it is applied. It cannot be backdated to cover time when the account was not being used.

First, go to "My Account" in the top right-hand corner of your dashboard.

Open your Account Settings.

Click on "Pause Account" and select the duration.

You will see a confirmation which shows the date your account will be reactivated.

Review your request and click "Confirm".

When you login you will see a notification appear and you will have the option to resume your account at any time. This will update your time of access again.

Updated on: 10/08/2026