Account and Payment

For account change requests eg. extend, switch, cancel etc and payment

I forgot my password!
If you have forgotten your username and/or your password, please follow the instructions below:  1) Go to https://app.e2language.com to login 2...
Wed, 18 Aug, 2021 at 1:00 PM
Delete my account
If you have finished your test preparation and no longer need our services, or if you have decided you have gotten as much as you can out of your E2 Test Pr...
Wed, 16 Jun, 2021 at 3:14 PM
Making Payment
We do apologise in advance if you are experiencing any difficulties when making your payment on our platform! Don't worry, we are here to help you. ...
Wed, 18 Aug, 2021 at 1:03 PM
When will my package expire?
You can see your package expiry date if you log in and go to "Student profile" in the drop-down menu in the top right-hand corner of your dashboar...
Sat, 4 Jan, 2020 at 6:57 AM
I want to update my profile
You can update some parts of your E2 Test Prep  profile yourself.  Click on your name in the top right-hand corner of your dashboard, then on "Stud...
Wed, 16 Jun, 2021 at 2:14 PM
How do I change the exam date on my calendar?
If your next exam date has changed and you would like to update this in your E2 Test Prep profile, you can do this via the Study Pathway panel on your dashb...
Wed, 16 Jun, 2021 at 3:35 PM
Try paying with PayPal
PayPal is a secure and efficient way to pay online, and signing up is easy. You can do so in a few quick steps from the link below.  https://www.paypal.com...
Wed, 16 Jun, 2021 at 3:22 PM
How do I check and change my time zone?
You can check and change your current time zone by following these steps: 1. Log in and click on the drop-down menu at the top right-h...
Wed, 21 Jul, 2021 at 11:43 AM
How do I change my password?
You can change your password by following these steps: 1. Log in and click on the drop-down menu at the top right-hand corner of the student da...
Sun, 25 Jul, 2021 at 12:07 PM
How many live classes, tutorials and assessments do I have left?
The number of live classes, tutorials and assessments that you have depends on the paid package that you are on. For example, if you are on Express+ package...
Wed, 16 Jun, 2021 at 5:48 PM