Course Queries

How can I raise a ticket?
Emailing us at [email protected] will automatically create a 'ticket' or query with us. Our student support team will respond to you within 24 h...
Sat, 21 Sep, 2019 at 9:12 PM
Do you offer any free materials?
We encourage you to sign up for a Free account with us today. This is a great way to get an idea for how the course looks, and will give you access to a lim...
Wed, 11 Dec, 2019 at 5:19 PM
Can I share my package?
All our packages are designed for one student only. If your friend or partner is interested in preparing with E2, they'll need to create their own acc...
Fri, 20 Dec, 2019 at 2:32 PM
Can I extend my package?
If your package has expired or will expire sooner than you need, you have two options: upgrade or extend. Upgrade: any package other than our Gold and Po...
Wed, 16 Jun, 2021 at 1:47 PM
What is the Express+ Package?
The Express+ package is a perfect choice if you want to : work through our online materials on your own with the help of some live classes, and prepare y...
Tue, 9 Feb, 2021 at 8:07 PM
Do you have a writing-only package?
We are very excited to offer a Writing Intensive Package for students who only want to focus on improving your writing. This package is designed to enha...
Tue, 9 Feb, 2021 at 8:12 PM
Do you have a speaking-only package?
We are very excited to offer a Speaking Intensive Package for students who only want to focus on improving your speaking. This package is designed to en...
Tue, 9 Feb, 2021 at 8:11 PM
What is the Bronze Package?
The Bronze package is suitable if you would like to obtain support through a 1:1 expert tutorial session and personalised feedback on your writing and speak...
Tue, 9 Feb, 2021 at 8:08 PM
What is the Silver Package?
The Silver Package is a good choice if you need more personalised feedback from our expert teachers through assessments and live 1:1 tutorials, on top of us...
Tue, 9 Feb, 2021 at 8:09 PM
What is the Gold Package?
The Gold Package gives you the most personalised feedback from our expert teachers through assessments and live 1:1 tutorials, which helps you to develop an...
Tue, 9 Feb, 2021 at 8:09 PM