Course Queries

How do I upgrade my package?
Upgrading your package is a good idea if you would like more resources and 1:1 sessions, or to extend the validity period of your account! To upgrade yo...
Tue, 26 May, 2020 at 5:49 PM
Can I switch to a different test?
If you have switched your focus to a different test (e.g. you were studying for the PTE, but you now wish to study for the IELTS Academic) you can certainly...
Thu, 17 Sep, 2020 at 11:14 AM
What is the difference between a free account and a paid account?
A free account with E2Language is is designed as a "trial" of our platform. It gives you 1 months' access to: a limited number of practi...
Thu, 30 Apr, 2020 at 11:28 AM
What happens when I upgrade my package?
When you upgrade your package, you pay the price difference to receive the additional number of resources on top of your current resources.  You will also g...
Tue, 26 May, 2020 at 5:51 PM
What is the Express Package?
The Express package is right for you if your exam date is near or if you are already close to getting your target exam scores.  For only USD$44, our Exp...
Sun, 2 Aug, 2020 at 1:25 PM
What are the key differences between the paid packages?
We currently offer 7 different paid packages for each test: Express, Express+, Writing Intensive, Speaking Intensive, Bronze, Silver and Gold.  ALL of t...
Sun, 2 Aug, 2020 at 1:26 PM
What is E2Rewards?
E2Rewards is a program that allows you to refer E2Language to a friend, claim points when they sign up and use these points to save money. How does it w...
Tue, 16 Jun, 2020 at 4:27 PM
Cost of E2Language paid IELTS, PTE, OET or TOEFL package
All our paid packages give you full access to our practice materials and a certain number of live classes.  In addition, you will get a full or mini moc...
Fri, 14 Aug, 2020 at 3:33 PM
How do I use a voucher code?
We sometimes give out voucher codes that allow you to get a discount on an upgrade for your package. Every voucher code has an expiry date so please make su...
Thu, 21 Nov, 2019 at 1:15 AM
How can I raise a ticket?
Emailing us at [email protected] will automatically create a 'ticket' or query with us. Our student support team will respond to you within 24 h...
Sat, 21 Sep, 2019 at 9:12 PM