For optimal experience while using our platform, please:



If you're experiencing issues using the platform, please navigate to the Help tab in the left-hand menu of your dashboard and click on System Checker. 

If you are having recording issues, you can troubleshoot by following these steps.

If you are booking a Tutorial, a Study Plan Consultation, a Pre/Post-Test Consultation or a Mock Test Speaking session, please see: How do I prepare for a 1:1 session?