We do apologise in advance if you are experiencing any difficulties when making your payment on our platform! Don't worry, we are here to help you.
To sign up for any of our paid packages or to purchase add-ons, you can pay by credit/debit card, PayPal, Google Pay, Alipay or via Splitit instalments.
Our prices are quoted in US Dollars (USD). A 10% GST applies if payment is made from Australia or through an Australian financial institution.
This is an example of what our payment page looks like:
If you choose Credit/Debit Card, you will be redirected to our payment processing portal:
You can choose to pay with Google Pay, Alipay, or by entering your card details.
If you would like to pay with PayPal, see: Try paying with PayPal
To pay in instalments, see: How does Splitit work?
*note: this is not used to pay less for a package for less time. You will still need to pay the full package fee
If you are experiencing an issue with a payment, please contact our Student Support Team
When contacting us, please let us know:
- when you paid (date, time and time zone)
- how you paid (debit/credit card, PayPal or Splitit)
- what you paid for
- the full name and email address associated with your payment and if possible, the last four digits of the card you used.
Our support team will respond within 48 hours to help you out, we promise!