You can get help in one of four ways - see below.


*Please note: we are conscious that certain enquiries about appointments, assessments or tests can be very urgent. We aim to get back to everyone within 24 hours, but if you need our help sooner than that, rest assured you will hear from us as soon as possible!

 

*Update: we are phasing out the "Messages" or "Whiteboard" function on our student dashboard. It is being replaced by #3 below!


1. Search our FAQ articles 


You are reading an FAQ article right now! Look up above for the search bar - use this to find what you need. 

We have built a comprehensive set of answers to many of your questions - let us know if you don't find what you need here!


2. Fill out an enquiry form for our support team


Again, look up above this FAQ article. 

Click on "Ask a question", fill out the enquiry form and our support team will be in touch via email as soon as we can.


3. Use the "Help" icon on your student dashboard


If you already have an E2Language account, log in and look for this NEW icon on the bottom right-hand corner:



You can search our FAQ articles here, or send an enquiry to our support team, who will be in touch via email as soon as we can.


4. Email our support team at [email protected]


If all these methods fail, you can always go about it the old-fashioned way! Again, the support team will be in touch as soon as we can.