1. Select 'APPOINTMENTS' on the left-hand menu of your student dashboard.
2. Select the session you wish to cancel or reschedule, for example, Speaking Mini Mock Test.
3. Select your option to reschedule or cancel the appointment.
NOTE: You CANNOT cancel your session with less than 24 hours' notice.
If you do not attend your session without giving 24 hours' notice, it will be listed as taken. If you wish to rebook it you may be required to pay a fee of USD$39 (for tutorials) or USD$15 (for other session types).
If you have a free account, read 'I have a free account. How do I cancel or reschedule a 1:1 session'.
If you need to speak to someone about your booking, please email [email protected].