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# Can I pause my account?

# Can I pause my account?


Yes, that's possible!

If you need a break from your test preparation, you can pause your account for up to 6 months. You can do this a maximum of 2 times. If you return earlier than planned, log in and resume your account; your access will restart before the selected pause period ends. A 3-week pause is not available, so select the closest available duration and resume earlier if needed.

A pause starts only when it is applied. It cannot be backdated to cover time when the account was not being used.



First, go to "My Account" in the top right-hand corner of your dashboard.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/6/a/b/e6ab70b4f3267800/screenshot-2026-03-06-at-19403_n0zixk.png)




Open your Account Settings.



Click on "Pause Account" and select the duration.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/6/a/b/e6ab70b4f3267800/screenshot-2026-03-06-at-19443_1xcgx6l.png)



You will see a confirmation which shows the date your account will be reactivated.



Review your request and click "Confirm".



When you login you will see a notification appear and you will have the option to resume your account at any time. This will update your time of access again.